1. What is the purpose of the Moe Syrian Electricity app?

The Moe Syrian Electricity app provides information about electricity supply, outages, and related services in Syria.

2. How can I report an electricity outage through the app?

You can report an outage by navigating to the 'Report Outage' section within the app and providing the required details.

3. Is the Moe Syrian Electricity app available for both Android and iOS?

Currently, the app is available for Android users. Support for iOS will be added in future updates.

4. How do I check the status of my electricity supply?

You can check your electricity supply status by entering your account number in the 'Check Supply Status' feature of the app.

5. Can I pay my electricity bills through the app?

Yes, the app allows users to pay their electricity bills seamlessly with a variety of payment options available.

6. What should I do if the app crashes?

If the app crashes, try closing and reopening it. If the issue persists, please ensure you have the latest version or contact support.

7. Is there a way to receive notifications about outages?

Yes, users can enable notifications in the app settings to receive real-time updates about outages and supply changes.

8. How can I contact customer support?

Customer support can be contacted via the 'Help' section in the app, where you will find multiple ways to reach out.

9. Does the app require a data connection?

Yes, the app requires an internet connection to access features and update information about electricity services.

10. Is my personal information safe with the app?

Yes, the app uses encryption and secure protocols to protect your personal information and privacy.